and are working toward a solution.

It appears that a series of database tables that support our front page and publishing system are missing - a completely unexpected & unusual event. The cause is a complete mystery.

We are now looking at backups that we can use to restore the database. This will definitely be done, what's not clear is how many days we have to go back for a clean set.

The data tables that support this discussion board were not affected.

More news soon.

Fix here: http://bearinsider.com/forums/showthread.php?p=731440#post731440

If you need some technical help, let me know. I do this for a living.

Any way to have bearinsider.com link directly to the main forum page instead of the front page in the interim? Would help keep board traffic up.

This is beginning to look like a money problem or a business relationships problem not a tech problem. I suspect that, if it started as a tech problem, the solution was found within 24 hours.

Since no update has been forthcoming, we wait. Would have been nice to have had a warning system in place that would have spared us all the time it took to try all the remedies (to no avail).

...with your technical support?

Sounds like a security problem to me...no entity ever admits a security problem or bothers with it until it happens.

Rushinbear;732348 said:

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This is beginning to look like a money problem or a business relationships problem not a tech problem. I suspect that, if it started as a tech problem, the solution was found within 24 hours.

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It IS a tech problem. We didn't know how serious it was at first.

Quote:

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Since no update has been forthcoming, we wait. Would have been nice to have had a warning system in place that would have spared us all the time it took to try all the remedies (to no avail).

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There is a message on the front page.

We are REALLY sorry for the inconvenience. We want the problem fixed as much as you do.

You can't get the message if you can't connect to the page (site).

Here's one way to do it: have a little back-up server with everyone's email addresses. When disaster strikes, you send out a simple notice.

Any updates on the IT problem. It doesn't seem to impact my iPhone access in the least. Shocked on how long this is taking.

GreyBear will give an update soon. He's been working hours and hours day after day.


Are you saying you can see the front page on your iphone?

CALiforniALUM;734537 said:

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Any updates on the IT problem. It doesn't seem to impact my iPhone access in the least. Shocked on how long this is taking.

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Calfans;734729 said:

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GreyBear will give an update soon. He's been working hours and hours day after day.


Are you saying you can see the front page on your iphone?

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No. I guess I just bookmarked the forums page on my iPhone so I didn't even notice. I usually read the home page content on my desktop computer, which is why I noticed there was even an issue. Sorry, didn't mean to get your hopes up.

Yeah sounds like you guys need a dba. Let me know.

Uh, you might realize this, but now even the forum links at the top of the page are busted. Now linking to a bunch of Alabama sports sites - "Crimson Confidential.com.". Seems to be going from bad to worse - at least these were working normally up until yesterday or so.

We are aware of the menu problems. We take one step forward and two steps backward But I finally have my admin powers restored so as soon as I get the OK from GreyBear, I'll be able to fix the menus below the Logo.

This has REALLY been a big mess. GB will give more details soon.

We are sorry for the inconvenience. Please BEAR with us.

Calfans;737558 said:

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We are sorry for the inconvenience. Please BEAR with us.

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Thanks for all your service Calfans.

#GoBears!

Appreciate the effort, but what's the ETA? For the longest time, I thought I could only access the forums on my iPad before bothering to find the "HERE" link to access the forums.