Consider this a rant- I had a similar one during football season regarding my football season tickets.
I purchased a mini-season ticket plan for three conference basketball games, the first of which will be on Friday against Notre Dame. As of today (Monday) I have not received electronic delivery of the tickets.
I callled the Cal ticket office three times today and each time I was graced with a message that there was no one available to assist me and I should leave a message. It was the same message I heard during the football season when I called to make an inquiry. On the third call I did leave a message.
The Cal Ticket Office needs to up its game if it expects fans to show up for games. There should always be someone to answer the phone during normal business hours.
I purchased a mini-season ticket plan for three conference basketball games, the first of which will be on Friday against Notre Dame. As of today (Monday) I have not received electronic delivery of the tickets.
I callled the Cal ticket office three times today and each time I was graced with a message that there was no one available to assist me and I should leave a message. It was the same message I heard during the football season when I called to make an inquiry. On the third call I did leave a message.
The Cal Ticket Office needs to up its game if it expects fans to show up for games. There should always be someone to answer the phone during normal business hours.