Cal AD terminated the Basketball Ticket Exchange program

1,302 Views | 12 Replies | Last: 3 days ago by Oakbear
Go!Bears
How long do you want to ignore this user?
I just got off the phone with my Gold Standard rep. I had been trying to exchange tonight's tickets for a couple extra seats for the grandkids for a game next week. The web page told me I had no tickets to exchange. That was strange because I have been exchanging tickets for years and just exchanged a ticket on Saturday for football…. So, I called.

Someone decided we shouldn't be able to exchange our basketball tickets. They ended the program, without notice. That is very sad for me. The ability to exchange was the only reason I bought the whole season. I have no need to attend every game and never have. It was not a big deal to miss a game. It wasn't like throwing money down the drain. I would just turn them into a game down the road. It was good for Cal. Those tickets 'down the road' always cost a bit more, so the exchanges always put a bit more cash in the AD's pocket. At the end of the season, I almost always had more tickets than I needed, so I organized groups and got casual fans to games they would not have seen. My grandkids have been, over time they might have become fans. If they did I would end up buying more tickets. A lot of that won't happen now.

And so, after 30+ years of being a season ticket holder, this is likely my last. I'm sure that I will still go to a few games, but I know you won't see me at the next Bakersfield or St Somebody, or SE Nowhere State game. It wasn't Fox or Wyking that drove me away, it was a stupid, short sighted decision by the AD. Sad day for me.
Shocky1
How long do you want to ignore this user?
^ co athletic ****tard jay larson is the face to this beyond breaking bad decision, chancellor lyons thinks jay & jenny aren't destroying the cal fanbase one by one even without any oversight over the cal football program but that's a mistaken belief on rich's part

worthless bureaucrats under the chancellor's watch#
Oakbear
How long do you want to ignore this user?
Shocky1 said:

^ co athletic ****tard jay larson is the face to this beyond breaking bad decision, chancellor lyons thinks jay & jenny aren't destroying the cal fanbase one by one even without any oversight over the cal football program but that's a mistaken belief on rich's part

worthless bureaucrats under the chancellor's watch#

Which means the chancellor is worthless as well
Shocky1
How long do you want to ignore this user?
oak, no that's not true but he's been bull****** by jay & Jenny fawning over him at every public event while FAILING by every quantifiable metric even tho lyons is paying them an aggregated annual ONE MILLION DOLLARS at a time the university needs donors more than ever that perceive their money is not being WASTED
calumnus
How long do you want to ignore this user?
Cal managing its own ticket marketplace using modern dynamic yield management programs just makes sense. It would allow season ticket holders to sell and buy tickets at the market price and eliminate the market for scalpers. Get more revenue from Duke fans eager to see their team and sell lower priced tickets to fill Haas against the Bakersfield's of the world. And yes, free admission with a student ID to sit in the student section or the overflow GA sections behind the baskets for students and other rowdy fans who enjoy disrupting opposing players' free throw shooting.
SonomanA1
How long do you want to ignore this user?
I just looked at the exchange option on the Cal app. It shows my tickets for football and women's basketball. I guess for whatever reason men's basketball is not included now. I think I looked at the exchange option a year or 2 ago, but I have never done an exchange.
HoopDreams
How long do you want to ignore this user?
by 'exchange' do you mean transfer?
(seems like transfers still work)
Go!Bears
How long do you want to ignore this user?
HoopDreams said:

by 'exchange' do you mean transfer?
(seems like transfers still work)

No. Exchanges are different. You give up your seats (they can resell them, if someone wanted them). They give you a credit for the cost of your ticket which you could apply to the purchase of the future game ticket. The credit was the season ticket price for that game. The new ticket you bought at full price, so you might get an $18 credit and pay $25. for the new seat.

I always tried to give them away first but games like tonight, you can't find anyone who wants to go. Exchanging them always felt better than flushing the tickets.

oskidunker
How long do you want to ignore this user?
Never heard of this program.
Basketball Bear
How long do you want to ignore this user?
Yes, this is a common approach for seasonal music and theatre packages outside of Cal also.
I would send an email to the powers that be. Why are they doing this to just mens basketball?
Go!Bears
How long do you want to ignore this user?
Basketball Bear said:

Yes, this is a common approach for seasonal music and theatre packages outside of Cal also.
I would send an email to the powers that be. Why are they doing this to just mens basketball?

My GS rep, was supposed to have her boss contact me, or send me his contact information. That hasn't happened yet. Would you happen to know who should be contacted?

Go!Bears
How long do you want to ignore this user?
Happy ending, I think.

After giving up and telling the AD that they should just cancel my tickets and send me a refund, I heard back.

It was always supposed to work. Whoever told my GS rep that they weren't doing it anymore was wrong. They will get it working again.

Squeaky wheels do get grease. I am hoping to never post on this subject again.
Oakbear
How long do you want to ignore this user?
Shocky1 said:

oak, no that's not true but he's been bull****** by jay & Jenny fawning over him at every public event while FAILING by every quantifiable metric even tho lyons is paying them an aggregated annual ONE MILLION DOLLARS at a time the university needs donors more than ever that perceive their money is not being WASTED

after a while, if the bull@#$%^&&ers continue out wit the bull@#$%ee, then the blame goes to the EE
Refresh
Page 1 of 1
 
×
subscribe Verify your student status
See Subscription Benefits
Trial only available to users who have never subscribed or participated in a previous trial.